
Frequently Asked Questions
When should I have my battery replaced?
Every hybrid car or fully electric car has an engine management system that indicates when the battery pack no longer functions properly.
A number of error codes are: P07A, P0A80, P3001, P3024, P0A7F, P1435, P1570, P3000, P1435 and P1446. If one of these codes is indicated in your engine management system, or another code with regard to battery package, this means that the battery no longer functions sufficiently and that it is likely that it must be replaced.
Why should I replace my battery?
Hybrid or fully electric cars are powered by an electric motor. The big advantage of this engine is that it has much less wear because there is no combustion as in a traditional combustion engine. An electric motor also has no timing belt that you must have replaced regularly. It certainly has added value to have your battery pack replaced after five to six years and then have years of driving pleasure again.
Which brands and models are eligible?
We currently have the brands: Honda, Toyota and Lexus in our range. We are expanding to multiple brands and models. If you have any questions about the new brands and models, please get in touch with us.
Can I also replace cells myself?
No, this is not possible. The replacement of battery cells can only be done by a specialist who knows exactly what he is doing. You can also not just replace every cell from a battery for another cell, these must be found together with a good match. If these cells are not matched correctly, then all cells can be destroyed.
Can my battery be repaired or does it have to be replaced?
A hybrid battery can often be repaired or replaced, depending on the extent of the issue. Our technicians will carry out a diagnostic check to determine the problem, then recommend the most effective solution. It can also depend on the condition of the battery. In some cases, we can repair or recondition the battery by replacing individual faulty modules rather than the entire pack. If the damage is more extensive, a full replacement may be the safest and most reliable option. All work is carried out using safe, manufacturer-approved procedures to protect both you and your vehicle.
My car needs servicing, what should I do?
Simply book an appointment with our service department through our online booking tool or by calling our customer care line. We’ll confirm your preferred date and time, and our trained technicians will handle everything from inspections to repairs. If you’re unsure what type of service you need, just let us know the symptoms or concerns, and we’ll guide you through the next steps.
Do you only work on hybrid vehicles?
No - we service all types of vehicles, including petrol, diesel, electric, and hybrid models. Our technicians are trained across a wide range of makes and models, so your car is in capable hands no matter what you drive.